Popular Services

Request a service that is not currently shown in the service catalog

Request to create a new Active Directory account for a new employee

Report any issue with a phone or phone line.

Update an existing employee account due to name change or other status

Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones.

Report an issue with Outlook based Email and/or Calendar

Request to remove employee access

Report an issue that is not currently shown in the service catalog

Request to create a printed or PDF map document.

Request Remote Access

Request IT research and review a new digital application for use.

General Request

Used to request a new, change or upgrade to a County cell phone.

Report an issue with a Desktop/Laptop/Tablet

Request software to be installed on your computer or other County electronic device.

Request to update a transferring employee account (update network account, grant access to applications)

NOTE: Not for software installs (that is 2 services above). This is to request service related to applications not listed in the categories above.

Request Modification of an existing email distribution list.

Request related to Copilot licensing and / or training

Report an issue with printing to a local USB or network printer