Popular Services

Request a service that is not currently shown in the service catalog

Request to create a new Active Directory account for a new employee

Report an issue that is not currently shown in the service catalog

Used to request a new, change or upgrade to a County cell phone.

Request to remove employee access

Update an existing employee account due to name change or other status

NOTE: Not for software installs (that is 2 services above). This is to request service related to applications not listed in the categories above.

Report any issue with a phone or phone line.

Report an issue with Outlook based Email and/or Calendar

Request IT research and review a new digital application for use.

Report an issue with a Desktop/Laptop/Tablet

Request to update a transferring employee account (update network account, grant access to applications)

Request Remote Access

Request to purchase a new Desktop/Laptop/Tablet

Report an issue on applications not listed above.

General Request

Request access or assistance with email or another application within Pasco365.

Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones.