Popular Services

Request to create a new Active Directory account for a new employee

Request a service that is not currently shown in the service catalog

Report an issue with a Desktop/Laptop/Tablet

Request to remove employee access

Update an existing employee account due to name change or other status

General Request

Request to update a transferring employee account (update network account, grant access to applications)

Report an issue that is not currently shown in the service catalog

Request Remote Access

Request IT research and review a new digital application for use.

Used to request a new, change or upgrade to a County cell phone.

Report any issue with a phone or phone line.

Request software to be installed on your computer or other County electronic device.

Request Modification of an existing email distribution list.

NOTE: Not for software installs (that is 2 services above). This is to request service related to applications not listed in the categories above.

Request to create a printed or PDF map document.

Report an issue with Outlook based Email and/or Calendar

Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones.

Request to purchase a new Desktop/Laptop