Popular Services

Request to create a new Active Directory account for a new employee

Request a service that is not currently shown in the service catalog

Update an existing employee account due to name change or other status

Request to remove employee access

Report an issue on applications not listed above.

Request IT research and review a new digital application for use.

Report an issue with Outlook based Email and/or Calendar

Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones.

Request software to be installed on your computer or other County electronic device.

Request related to licenses for Adobe products including Adobe Pro.

Request to update a transferring employee account (update network account, grant access to applications)

Report an issue that is not currently shown in the service catalog

General Request

NOTE: Not for software installs (that is 2 services above). This is to request service related to applications not listed in the categories above.

Request access or assistance with email or another application within Pasco365.

Request to create a printed or PDF map document.

Used to request a new, change or upgrade to a County cell phone.

Request Remote Access

Report an issue with a Desktop/Laptop/Tablet