Popular Services

Request to create a new Active Directory account for a new employee

Request a service that is not currently shown in the service catalog

Update an existing employee account due to name change or other status

Request to update a transferring employee account (update network account, grant access to applications)

Used to request a new, change or upgrade to a County cell phone.

Request to remove employee access

General Request

Folder permissions requests

Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones.

Report any issue with a phone or phone line.

NOTE: Not for software installs (that is 2 services above). This is to request service related to applications not listed in the categories above.

Report an issue with Outlook based Email and/or Calendar

Report an issue that is not currently shown in the service catalog

Request to create a printed or PDF map document.

Request related to licenses for Adobe products including Adobe Pro.

Report an issue on applications not listed above.

Request IT Equipment Pick Up

Request access or assistance with email or another application within Pasco365.