Services A-Z (465)

A

Account Inquiry

AD Security Group - Contractor Setup

AD Security Group - Create New

AD Security Group - Issue

AD Security Group - Modification

AD Service Account - Create New

Add/Change Contract/Maintenance

Address Letter

Address Report

Address Research

Administration

Air Card - Install

Air Card - Removal

Air Card Repair

Air Card/MIFI Usage

ASAP to PSAP Issue

ASAP to PSAP Request

Aspen Discovery Catalog/Aspen LiDA App

Auto Attendant - Issue

Auto Attendant - Request Change

Auto Attendant - Request New

B

Backup Database

Base Radio

Beanstack

Beyond Trust Issue

Budget Projections

C

CAD Discrepancy

Charge Codes

Charge Codes

Citrix Issue

Citrix Request

Communico and Evanced

Contract Change Orders

Contract Entry

Create a Vesta 911 Account

Create CAD Account

Create New Database

Create New Shared Folder

Create SQL Agent Job

Create When to Work account or access

Credit Card Terminals

Credit Card Terminals - Request

Custom Reports

Customers

Customers

D

Damaged Equipement

Data Breach

Database - Reporting Services Access

Database Backup and FTP

Database Backup Restore

Database Create User/Login

Database Install and Configure

Database Modify User/Login Permissions

Database Planned Downtime

Database Remove User/Login

Database Request

Database Unavailable/Down

Database Unplanned Downtime

Database Upgrade/Migrate

DBA General Request

Deactivate Account

Deactivate AD accounts

Delete a Distribution List

Desk Phone - Direct Number Request

Desk Phone - Issue

Digital Signage

Domain - Account Rights Update

Domain - AD Report Request

Domain - Group Policy Update

E

E-911 Discrepancy Report

eContent

Electronic Siren

Email Delegate Access - Request

Email/Calendar - Calendar Issue

Email/Calendar - Calendar Request

Email/Calendar - Delegate Access Issue

Email/Pasco365

Email\Calendar - Archive Issue

Email\Calendar - Email Issue

Email\Calendar - Email Request

Email\Calendar - Employee Account Info Request

Email\Calendar - Employee Account Locked Out

Email\Calendar - Employee Account Modify

Email\Calendar - Employee Account Restore

Email\Calendar - Mailbox Restore

Email\Calendar - Permissions

Employee Account Removal

Employee Self Service

Enhancement Request

Equipment Request

Equipment Request / Corrections

Expense Claims

Expense Conversions

F

File Server Issue

File Server Request

Financials

Firewall - Issue

Firewall - Request

Firewall - Upgrade

G

Gate Code Discrepancy

General Database Issue

General GIS Request

General Issue

General Question

General Request

Geo-Referencing

GIS/Automated Map Generation

Global Address List - Issue

Global Address List - Update

Grant User Access

Grants

Guest Wireless

Guest Wireless - Issue

H

Hardware Installation/Removal

HR Payroll

I

Image PC

Imports

Incident - DCR

In-House Application - Issue

INOSC Phone Call Log

Install Software Request

Intranet

Invoice Entry

Invoice Entry & Proof

Invoice Receiving

Issue with Adobe

Issue with Alarm Line

Issue with an Aircard/MIFI

Issue with AutoCAD

Issue with Cell Phone

Issue with CIS

Issue with Conference Room A/V

Issue with Email & Calendar

Issue with Extension

Issue with Fax

Issue with JMS

Issue with KeyWatcher

Issue with Live Scan

Issue with Printing

Issue with Rapid ID

Issue with Scanning

Issue with UPS

Issue with Voicemail

Issue with Wireless Headset

IT Budget Request

IT Change Request - Normal/Emergency

IT Change Request - Standard

IT Consultation Applications

IT Consultation Inquiry

IT Consultation Security

IT Consultation Systems

IT Consultation Telecommunications Equipment

J

Journal Entry

K

KnowBe4 Issue

KnowBe4 Request

Knox Box

Koha

M

Maintenance Renewal

Malware Investigate

Map Data Updates-911

Meeting Setup Assistance

Microwave System

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Miscellaneous

Mobile Radio

Model/Script Creation

Modify an Existing Distribution List

Move/Copy Report(s)

MS Authenticator Issue

MS Authenticator Request

MS Onedrive Issue

MS Onedrive Request

MS Sharepoint Issue

MS Sharepoint Request

MS Teams Issue

MS Teams Request

N

Netscaler - Connectivity

Netscaler - Disable

Netscaler - Enable

Netscaler - Error

Netscaler - Failover

Netscaler - Load Balancing Issue

Netscaler - Load Balancing Request

Netscaler - Modify

Netscaler - Other

Network Connectivity - Issue

Network Design - Consultation

Network Design - Implementation

Network Design - Planning

Network Design - Quotation

Network Equipment - Maintenance

Network Login - Account Issue

Network/Internet

New Account Request

New Address

New Asset Entry

New Conference Room

New Development

New Employee Account

NY Budget Entry

O

OneSolution CAD Issue

OneSolution CAD Request

Opticom

OSMCT Issue

OSMCT Request

Other

Other Applications - Issue

Other Applications - Request

P

PA Splits

PageGate Issue

PageGate Request

Password Reset

Password Reset

Password reset (All systems)

Payment Entry

Payment Entry

Payment Reversals

Payment Reversals

P-Cards

Personnel Actions

Phone Switch - Maintenance

Phones

Physical Wires - Issue

Pick Ticket Entry

Plat Review

Portable Radio

Position Control

Print Invoices

Print Receipts

Printer Issue

Printer Request

Printers

Printing/Scanning - Request

Project - IT

Project Budget Adjustments

Project Budget Process

Project Journal Entries

Project Ledger Setup

Promote Database code from QA to Production

Promote Database Code from Test to QA

Promote Database from QA to Production

Promote Database from Test to QA

Public Computers

Public Records Request - Telecom

Purchase

Purchase Order Entry

Purchase Order Lock

Purchase Order Receiving

Q

Quote

R

Re-Index Database

Relocation of Wiring

Remote Access Issue - INOSC

Remote Access Request

Remove Report from Portal

Remove User Access

Report a Printer Issue

Report an Email Issue

Report an Issue

Report an Issue

Report an Outage

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Assistance

Report Creation

Report Invoices

Report Issue

Report Lost or Stolen Cell Phone

Report Outage

Reporting Services Unabailable/Down

Reports

Request a New Distribution List

Request a New Headset

Request a New JMS Account

Request a New Shared Mailbox

Request a Printer

Request a Quote for A/V Equipment

Request a Report

Request a Scanner

Request an Enhancement

Request Cell Phone New User Setup

Request Cell Phone Service Disconnect

Request Cell Phone Transfer

Request Cell Phone Upgrade

Request for a Loaner Device

Request for Electronic Fax

Request for KeyWatcher

Request for New Alarm Line

Request for Non-Listed Application

Request for Rapid ID

Request for Service in CIS

Request for User Credentials

Request JMS Permissions

Request New Aircard/MIFI

Request New Cell Phone

Request New Digital Application

Request New Fax Line

Request New Mobile App

Request New Voicemail

Request New Wiring

Request Setup Assistance

Request to Cancel Service on Aircard/MIFI

Request to Modify a Shared Mailbox

Requisition Entry

Restore Database

Revenue Allocation

Revenues

Roles & Permissions

S

Schedule Database Backup/Restore

Schedule Report Distribution

Scripts

Secure Endpoint Issue

Secure Endpoint Request

Secure Wireless - Issue

Secure Wireless - Issue

Self Service Equipment

Server - BIOS\Firmware Upgrade

Server - Decommission

Server - Disk Expansion

Server - Issue

Server - Patch

Server - Request New Server Build

Server - Request Peripheral

Server - Service Request

Server - Upgrade

Server Issue

Shared Calendar - Issue

Shared Calendar - Request

Shared Mailbox - Issue

Shared Mailbox - Request

SIEM Issue

SIEM Request

SQL Agent Job Issues

SQL Development

SQL Server and SQL Related Install

SQL Server Configuration and High Availability

Staff Computers

Station Alerting

Storage Arrays - Add or Expand Disks

Storage Arrays - Add or Expand Enclosures

Storage Arrays - Decommission

Storage Arrays - Firmware/Code Update

Storage Arrays - Issue

Street Creation

Street Lights

T

Take Database Offline

TBS Equipment

Team Dynamix Account/Access

Team Dynamix Configurations

Team Dynamix Import Error

Telephone Reporting - Report Request

Temporary International Calling Plan

Time Entry

Time Off Requests

TLS - Issue

TLS - Request

Towers

Training Classes

Transfer

Transfer Employee Request

Transfers

U

Umbrella - Issue

Umbrella - Service Request

Unlock Windows Account

Update E911 Information

Update SQL Agent Job

UPS Service Request

User Account Update

User ID

V

VCron Job Failure

Vendor

Vendors

Vesta 911 Phone System Issue

Volgistics

VPB - Configuration

VPN - Issue

VPN - Request

Vulnerability Upgrade/Update/Remediate

W

Webcam

Webpage Blocked

Website

Workflow Forwarding

Workflow Questions