Overview
Use this service to request the update of an employee account. (due to name change or other status)
Please do not use this service to request account deletion. Instead use:
Employee Account Removal
Who can submit this request?
- Department heads
- Supervisors
- Departmental designee
How we process your request
Typical resolution time:
1-2 business days
Process:
After you submit your request, IT will:
- Review the request
- Contact you for further information
- Make changes as requested
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Have the request approved and completed by HR before any changes can be made to your AD account
- Submit the change to HR for update in Munis