Overview
Use this form to request a new employee account and ensure they have the right access to the software programs and computer hardware necessary to perform their job duties.
Who can submit this request?
- Department heads
- Supervisors
- Departmental designee
How we process your request
Typical resolution time:
2-3 business days
Process:
After you submit your request, IT will:
- Review the request
- Create a network account and email account (if applicable) for the new employee (if e-signature has been verified)
- Ensure requested hardware is installed before the employee start date
- Grant access to all requested applications
Before you submit a ticket, you will need to:
- Verify the new employee's name, title, organization, department, supervisor, building, and location
- Conduct an inventory of hardware already at the new employee's workstation and make note of any hardware they will still need (i.e. Laptop/Desktop/Tablet, Desk Phone, etc.)
- Determine if the new employee requires an Microsoft 365 email only account or a Full Microsoft 365 account (i.e. local installations of Microsoft Office apps)
- Determine what software systems they need access to and what type of access or permissions they need on those systems (i.e. Adobe Pro, Munis, Accela, etc.)