New Employee Account

Overview

Use this form to request a new employee account and ensure they have the right access to the software programs and computer hardware necessary to perform their job duties.

Who can submit this request?

  • Department heads
  • Supervisors
  • Departmental designee

How we process your request

Typical resolution time:

2-3 business days

Process:

After you submit your request, IT will:

  • Review the request
  • Create a network account and email account (if applicable) for the new employee (if e-signature has been verified)
  • Ensure requested hardware is installed before the employee start date
  • Grant access to all requested applications

Before you submit a ticket, you will need to:

  • Verify the new employee's name, title, organization, department, supervisor, building, and location
  • Conduct an inventory of hardware already at the new employee's workstation and make note of any hardware they will still need (i.e. Laptop/Desktop/Tablet, Desk Phone, etc.)
  • Determine if the new employee requires an Microsoft 365 email only account or a Full Microsoft 365 account (i.e. local installations of Microsoft Office apps)
  • Determine what software systems they need access to and what type of access or permissions they need on those systems (i.e. Adobe Pro, Munis, Accela, etc.)