Please note that submitting a general request will result in slower response times than submitting a specific request. Please use the list of services to see if your specific request for service is already in the service catalog. If you want to report an issue that is not in the service catalog, click here.
Overview
This form can be used for any request for service that is not currently shown in the service catalog.
Note: Before you submit, please review the service catalog to see if your specific request is already in the service catalog by clicking
here.
Who can submit this request?
- Any Pasco County BOCC Employee
How we process your request
Typical resolution time:
3-5 business days
Process:
After you submit your request, IT will:
- Review the request
- Determine the appropriate IT group to assign the task to
- Re-categorize the ticket, as necessary, for expedited processing
Note: General requests typically take more time to process as they are not automatically routed to the appropriate IT support group.
Before you submit a ticket, you will need to:
- Gather all pertinent information about your request
- Verify that your request is not currently part of the service catalog