Processes and procedures related to new mobile phone or desk phone, MiFi device, or phone issues.
The “Corporate Phone Directory” application integrates with Active Directory and provides you with a simple way to look up County employees and phone numbers.
Interaction Desktop or Interaction Phone Client:
How to launch and log into the phone application for BOCC and Constitutional employees.
Requires the user to be assigned to a call queue with an ACD License where the call queue has call backs feature.
How to Forward your calls to an external number (cell phone) and not have the message: