Overview
Use this form to report a lost or stolen County cell phone.
Who can submit this request?
- Any Pasco BOCC Employee assigned a County cell phone
How we process your request
Typical resolution time:
1-2 business days
Process:
After you submit your request, IT will:
- Review the request
- Attempt to locate the device remotely
- Lock/Remote Wipe/Suspend Line of service on Lost or Stolen cell phone
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Provide the Last Date Used and Last Seen Location
- Determine if the device cannot be located if you want the line of service terminated from the carrier and a new device ordered? (New phone number)
Note: If a new phone line is ordered, a chargeback account number will be required.
Related Services
Request Cell Phone Upgrade
Issue with Cell Phone
Cancel Cell Phone