Overview
Use this service to request access for a Pasco County employee that is not currently in Team Dynamix OR to change the access level of a current user.
This service only creates/modifies a TDX account for an existing Pasco County employee.
If this is a new employee, please use this service instead:
New Account Request
How we process your request
Typical resolution time:
1-2 business days
Process:
After you submit your request, Team Dynamix Admins will:
- Review the request
- Contact you for further information (if needed)
- Create the account based on the information provided
- Assign access levels and permissions based on the type of account
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Be able to provide the employee full name and email address
- Determine what type of TDX access is needed (client or technician)