Overview
Use this form to report an issue with JMS.
Who can submit this request?
How we process your request
Typical resolution time:
1-3 business days (depending on severity of issue)
Process:
After you submit your request, IT will:
- Review the request
- Contact you for additional information, if necessary
- Examine/diagnose the problem, and troubleshoot until resolution
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Verify the user name and employee number
Note: When describing the issue, please try to be as specific as possible, so we can resolve your issue in a timely manner.
Related Services
Request a New JMS Account