Overview
Use this form is to request a new MI-FI or to activate a new line of service on an Aircard for a Toughbook.
Who can submit this request?
How we process your request
Typical resolution time:
2-5 business days
Process:
After you submit your request, IT will:
- Review the request
- Contact you for additional information, if necessary
- Request the device/activation from the carrier
- Schedule Delivery and Install
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Determine if Verizon, FirstNET, or T-Mobile will be needed
- For Aircard activation, please provide the device name, i.e. BCCIT01T, and Point of Contact if not you as the requestor
- For MIFI request, please provide the name of the user the MIFI will be assigned to
- Provide the chargeback account number
Related Services
Request a New Cell Phone
Issue with Aircard/MIFI