Overview
All new user account creations for InvoiceCloud will need to be requested through the IT Security team. Each new user will also be enrolled in the required Payment Card Industry Data Security Standard (PCI DSS) security training as part of our annual audit requirements.
How we process your request
The Security team will create a new user in the appropriate InvoiceCloud biller portal based on your department. Users will also be enrolled in the annual PCI DSS security training administered through our KnowBe4 application.
Who can submit this request?
- Department heads
- Supervisors
- Departmental designee
Before you submit a ticket, you will need to:
- Please include the users full name and the department. Also indicate which of the following access they will need: