Overview
The purpose of this form is to request assistance with configuring the interaction Desktop client, e.g., customizing Monitored Appearances, Follow-Me Forwarding, etc.
Who can submit this request?
How we process your request
Typical resolution time:
1-2 business days
Process:
After you submit your request, IT will:
- Review the request
- Assist with configuration as needed
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Be as specific as possible to ensure accurate configuration
Related Services
Request a Desktop/Laptop/Tablet
Request a Scanner