Report an Issue with a Cell Phone or Desk Phone

Overview

Use this form to report an issue with a desk phone or cell phone.

Who can submit this request?

  • Any Pasco County BOCC employee

How we process your request

Typical resolution time:

1-2 business days

Process:

After you submit your request, IT will:

  • Review the request
  • Contact you for further information, if necessary
  • Examine/diagnose the problem, and troubleshoot until resolution
  • Send a closeout notification upon resolution

Before you submit a ticket, you will need to

  • Provide the phone number or extension of the affected phone
  • Explain the issue with as much detail as possible for quick resolution