Overview
Use this form to report an issue with a desk phone or cell phone.
Who can submit this request?
- Any Pasco County BOCC employee
How we process your request
Typical resolution time:
1-2 business days
Process:
After you submit your request, IT will:
- Review the request
- Contact you for further information, if necessary
- Examine/diagnose the problem, and troubleshoot until resolution
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to
- Provide the phone number or extension of the affected phone
- Explain the issue with as much detail as possible for quick resolution