Adding a Permitted Sender

To add a sender's address or domain to your permitted senders list:

1. Click on the Permitted tab in the left-hand pane.
2. Click on the+ Add Permitted button. The Add Permitted dialog is displays.
3. Type the address or domain into the text box.
4. Click on the Add button. The address / domain displays in the list.
5. Repeat steps 3 and 4 for other addresses / domains.

You can enter multiple addresses / domain by separating them with a space (e.g. user1@domain.com user2@domain.com domain.co.uk).

6. Click on the Permit button.

1. For an individual:

1. Use the Mimecast tab in Outlook
2. In the third column you will see “Managed Senders” (select that)
3. These are your choices                                                         
4. Select Permitted and at the top right-hand side of the page click in this field 
5. Enter the email address in the Email addresses or domains field and click Add    
6. The email address will appear in a listing below the field. You will need to click on Permit
7. This will add the email address to the Managed Senders/Permitted Senders list in Mimecast

1. To have an email address or domain whitelisted enterprise-wide, you will need to open a TDX support ticket with an assignment to Prod Support Apps to whitelist the email address, domain or add the IP addresses to the correct Mimecast policy.