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Overview:
After you update your Windows password and before you can use Mimecast, you have to authenticate your Windows password in Mimecast.
Instructions:
- You may see this error in the lower right hand corner of your screen:
- To fix this you can either click on the error message or go to the Mimecast tab in Outlook and click on the gear icon that says account settings:
- In the next window, click Fix in the Domain Authentication section.
- Enter your Windows password and then click Submit Password.
- You should see a green check mark and the word Active. Now you are authenticated. We do not use Cloud Authentication, and it will always say missing password - that won’t affect anything.
- Under the Mimecast tab in Outlook you should now have the full display of options:
